Agentforce

Agentforce

Customer Service·Marketing
4.0 (1 review)
PaidClosed Source

Pricing and license labels come from the catalog record. This page is not a hands-on review.

What it does

AI and automation platform for enhancing customer support and sales operations.

Fit and limits

Catalog industry: Marketing. Capabilities below are catalog text, not an independent test.

Record

Catalog record updated 21/03/2026. Official site is linked above.

AI and automation platform for enhancing customer support and sales operations.

Agentforce is a forthcoming platform from Salesforce designed to integrate AI-driven autonomous agents into customer support and sales processes. It is part of Salesforce's broader Einstein 1 vision, which aims to leverage AI and automation to improve business operations. The platform includes features such as the Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent, which assist sales teams by autonomously handling leads, answering questions, and simulating buyer interactions to enhance negotiation skills. Additionally, the Einstein Service Agent is designed to provide intelligent customer support by seamlessly blending digital and human-assisted interactions for rapid case resolution.

Listing activity

Source activity1604

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Total views1,504
Last 24h1
Last 7 days7
Last 30 days25
Upvotes10
Bookmarks1

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