AI agent
Tidio
FreemiumAPI
Pricing and license labels come from the catalog record. This page is not a hands-on review.
What it does
Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more
Fit and limits
Catalog industry: Technology. Capabilities below are catalog text, not an independent test.
Record
Catalog record updated 21/03/2026. Official site is linked above.
Alternatives
Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Tidio is the all-in-one helpdesk solution for managing all your customer messages in one place.
- Talk to your visitors on live chat – quickly solve problems and sell proactively
- Work alongside Lyro, Tidio's AI bot, to automatically solve your customers' questions
- Preview carts, check order history, and recommend products directly in chat
- Add Tidio to your Shopify store in seconds
- Manage customers' requests with a simple ticketing system
Listing activity
Source activity1116
Source activity signal. It is outside 0–100, so it is not shown as a percentage or rating.
Total views986
Last 24h1
Last 7 days6
Last 30 days18
Upvotes13
Bookmarks1
Views and votes are directory activity. They are not an editorial rating.