Maintenance

Problem

An automation already runs, and it needs someone to notice breakage, model changes, and workflow drift.

Who it fits

Teams with a workflow that is already in production and a named owner.

Deliverables

• A review of failures and changed vendor behavior
• Small fixes inside the original scope
• A note when the workflow should be rebuilt instead of patched

Not included

• Not a 24/7 on-call promise
• Not a response-time guarantee
• New workflows are a new scope, not silent additions

What you need to provide

• Access to logs or the run history
• The original scope
• A contact who can approve a change

Process

• You describe what is drifting
• We confirm what is in scope
• Fixes and notes are recorded against that scope