1Flow

1Flow – AI Tool for Customer Support

In-app survey platform for mobile apps and websites.

Ideal For

Product teamsMarketing teamsUser experience researchers

Tags

Data AnalysisMobile App
Rating:Not Yet Rated
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Pricing:From $150.00/mo(Free tier available)
12,52514,780 incl. 18% GST
0

TL;DR — 1Flow

In-app survey platform for mobile apps and websites. Pricing starts from ₹12,525/mo with a free tier available. Key strengths include nps measurement, ces measurement, csat measurement. Security: Flagged.

What is 1Flow?

1Flow is an in-app survey platform designed for mobile apps and websites. It allows users to measure various metrics such as Net Promoter Score (NPS), Customer Effort Score (CES), Customer Satisfaction (CSAT), and Product-Market Fit (PMF). The tool aims to provide insights into user actions, helping teams understand the reasons behind those actions and improve their products accordingly.

Who Should Use 1Flow?

  • Measure user satisfaction metrics
  • Conduct in-app surveys
  • Analyze user feedback
  • Improve product features
  • Understand user behavior

Key Features

  • NPS measurement
  • CES measurement
  • CSAT measurement
  • PMF assessment
  • User action analysis

Security Assessment

Security: Flagged

Published posture scored below 12/20 on Security & Data Privacy. Review the source links and the methodology before using it with sensitive data. We do not perform security testing.

Last assessed: 17 August 2026

How this score was built

Each scored criterion links to the published page it was derived from. Unscored criteria are marked, not guessed. This listing has not been hands-on tested.

  • Security & Data Privacy

    The privacy page is missing, but HTTPS is present.

    Source: 1flow.ai
    4/10
  • Functionality & Features

    The homepage provides a brief overview of the product as an in-product microsurvey solution.

    Source: 1flow.ai
    6/10
  • Ease of Use

    Requires hands-on use of the product.

    Not assessed
  • Pricing & Value

    The pricing page is present but lacks detailed information.

    Source: 1flow.ai
    5/10
  • Reliability & Performance

    Requires hands-on use of the product.

    Not assessed
  • Integration Capabilities

    The integrations page is present but does not provide extensive details.

    Source: 1flow.ai
    5/10
  • Customer Support

    No citable published evidence in this pass.

    Not assessed
  • Company Stability

    No citable published evidence in this pass.

    Not assessed
  • Update Frequency

    No citable published evidence in this pass.

    Not assessed
  • Startup-Friendliness

    No citable published evidence in this pass.

    Not assessed

Frequently Asked Questions

What is 1Flow and what does it do?

In-app survey platform for mobile apps and websites. Key capabilities: NPS measurement; CES measurement; CSAT measurement. Commonly used for Measure user satisfaction metrics, Conduct in-app surveys, Analyze user feedback.

What does 1Flow cost in India?

1Flow starts at ₹12,525/month (plus 18% GST). A free tier is available to get started.

Is 1Flow safe for startups?

1Flow is flagged on our Security & Data Privacy criterion (scored below 12/20). Review the full assessment before using it for sensitive startup data.

How is 1Flow rated on One9Founders?

1Flow has not yet been rated on our 10-point evaluation framework. See How We Rate for the 10-criterion framework and status definitions.

Last assessed: 17 August 2026