Aivo – AI Tool for Chatbots

Automate outstanding customer experiences with AI.

Ideal For

EnterpriseSaaS

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Pricing:Paid

TL;DR — Aivo

Automate outstanding customer experiences with AI. Key strengths include virtual assistant on whatsapp: optimize customer communication with a virtual assistant integrated into whatsapp, enabling immediate and personalized interactions. suitable for businesses seeking to maximize customer engagement without overstaffing, this tool transforms customer service into a competitive advantage thanks to its 24/7 availability on one of the most popular social networks, ai chatbot for e-commerce: improve the online shopping experience with an ai-powered chatbot. this tool provides instant answers to frequently asked questions, supports transactions and guides users through their shopping journey, saving time and increasing conversion rates for e-commerce merchants, automated appointment management: facilitates appointment scheduling with no manual effort, thereby improving operational efficiency. ideal for sectors requiring regular contact with clients, this tool ensures precise schedule management, reduces no-shows and improves resource allocation. Security: Flagged.

What is Aivo?

Aivo Conversational AI is designed to enhance automation in customer experiences through a variety of omnichannel tools and live agent solutions. Included in the Aivo Suite is AgentBot, a conversational AI-powered chatbot for digital channels. The AI co-pilot supports in Live, a feature offering omnichannel live chat for agents. The platform also includes Engage, a tool for creating WhatsApp campaigns and Studio, a low-code integration designer. Instant solutions are available through natural phone conversations offered by Voice. Help provides knowledge microsites that leverage AI-power for search functions. The suite also houses a Beta feature - Video Conversational AI, which uses hyper-realistic avatars paired with conversational AI. Aivo can also be integrated with other platforms like Genesys and Zendesk. The platform is widely used in sectors like banking, commerce and telecommunications. Aivo's AI technology can generate unique auto-responses and understands natural conversations, enhancing customer experience. With Aivo, businesses can design customer experiences and automate queries, available 24/7 across all channels.

Key Features

Virtual Assistant on WhatsApp: Optimize customer communication with a virtual assistant integrated into WhatsApp, enabling immediate and personalized interactions. Suitable for businesses seeking to maximize customer engagement without overstaffing, this tool transforms customer service into a competitive advantage thanks to its 24/7 availability on one of the most popular social networks.
AI Chatbot for E-commerce: Improve the online shopping experience with an AI-powered chatbot. This tool provides instant answers to frequently asked questions, supports transactions and guides users through their shopping journey, saving time and increasing conversion rates for e-commerce merchants.
Automated Appointment Management: Facilitates appointment scheduling with no manual effort, thereby improving operational efficiency. Ideal for sectors requiring regular contact with clients, this tool ensures precise schedule management, reduces no-shows and improves resource allocation.

Security Assessment

Security: Flagged

Published posture scored below 12/20 on Security & Data Privacy. Review the source links and the methodology before using it with sensitive data. We do not perform security testing.

Last assessed: 17 August 2026

How this score was built

Each scored criterion links to the published page it was derived from. Unscored criteria are marked, not guessed. This listing has not been hands-on tested.

Security & Data Privacy
The privacy page is missing, but HTTPS is present.
Source: engageware.com
4/10
Functionality & Features
The homepage provides basic information about the platform.
Source: engageware.com
5/10
Ease of Use
Requires hands-on use of the product.
Not assessed
Pricing & Value
No citable published evidence in this pass.
Not assessed
Reliability & Performance
Requires hands-on use of the product.
Not assessed
Integration Capabilities
The integrations page lists various connectors.
Source: engageware.com
6/10
Customer Support
The support page is present and offers contact options.
Source: engageware.com
7/10
Company Stability
No citable published evidence in this pass.
Not assessed
Update Frequency
No citable published evidence in this pass.
Not assessed
Startup-Friendliness
No citable published evidence in this pass.
Not assessed

Frequently Asked Questions

What is Aivo and what does it do?

Automate outstanding customer experiences with AI. Key capabilities: Virtual Assistant on WhatsApp: Optimize customer communication with a virtual assistant integrated into WhatsApp, enabling immediate and personalized interactions. Suitable for businesses seeking to maximize customer engagement without overstaffing, this tool transforms customer service into a competitive advantage thanks to its 24/7 availability on one of the most popular social networks.; AI Chatbot for E-commerce: Improve the online shopping experience with an AI-powered chatbot. This tool provides instant answers to frequently asked questions, supports transactions and guides users through their shopping journey, saving time and increasing conversion rates for e-commerce merchants.; Automated Appointment Management: Facilitates appointment scheduling with no manual effort, thereby improving operational efficiency. Ideal for sectors requiring regular contact with clients, this tool ensures precise schedule management, reduces no-shows and improves resource allocation..