DeskDay – AI Tool for Customer Support

PSA software for MSPs and IT teams.

Ideal For

Managed Service ProvidersIT Teams

Reviews & Comments

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Pricing:From $79.00/mo

₹6,596₹7,783 incl. 18% GST

TL;DR — DeskDay

PSA software for MSPs and IT teams. Pricing starts from ₹6,596/mo. Key strengths include ticket management, workflow automation, helpdesk platform. Security: Published posture.

What is DeskDay?

DeskDay is a professional services automation (PSA) software designed for managed service providers (MSPs) and IT teams. It helps users manage tickets, automate workflows, and improve response times. The platform aims to deliver faster support through a modern helpdesk interface.

Who Should Use DeskDay?

Manage support tickets
Automate workflows
Improve response times

Key Features

Ticket management
Workflow automation
Helpdesk platform

Security Assessment

Security: Published posture

Published posture scored 12/20 or above. We check HTTPS, a reachable privacy policy, and stated compliance commitments. We do not perform security testing.

Last assessed: 17 August 2026

How this score was built

Each scored criterion links to the published page it was derived from. Unscored criteria are marked, not guessed. This listing has not been hands-on tested.

Security & Data Privacy
The privacy policy is present and the site uses HTTPS.
Source: deskday.com
8/10
Functionality & Features
The homepage describes the product as an intelligent PSA for modern MSPs and IT teams.
Source: deskday.com
7/10
Ease of Use
Requires hands-on use of the product.
Not assessed
Pricing & Value
The pricing page is present and outlines various plans.
Source: deskday.com
6/10
Reliability & Performance
Requires hands-on use of the product.
Not assessed
Integration Capabilities
The integrations page is present and discusses add-ons.
Source: deskday.com
6/10
Customer Support
No citable published evidence in this pass.
Not assessed
Company Stability
No citable published evidence in this pass.
Not assessed
Update Frequency
No citable published evidence in this pass.
Not assessed
Startup-Friendliness
No citable published evidence in this pass.
Not assessed

Frequently Asked Questions

What is DeskDay and what does it do?

PSA software for MSPs and IT teams. Key capabilities: Ticket management; Workflow automation; Helpdesk platform. Commonly used for Manage support tickets, Automate workflows, Improve response times.

What does DeskDay cost in India?

DeskDay starts at ₹6,596/month (plus 18% GST).

Is DeskDay safe for startups?

DeskDay has a published security posture scoring 12/20 or above (HTTPS, a reachable privacy policy, and/or stated compliance commitments). We do not perform security testing.