Glassix – AI Tool for Chatbots

AI that speaks customer for unified messaging.

Categories: Chatbots, Customer Support, Marketing

Rating:Not Yet Rated

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Pricing:From $41.65/mo(Free tier available)

₹3,478₹4,104 incl. 18% GST

TL;DR — Glassix

AI that speaks customer for unified messaging. Pricing starts from ₹3,478/mo with a free tier available. Security: Flagged.

What is Glassix?

Glassix is an AI-assisted customer communication and messaging platform. It boasts a unified inbox that aggregates all business conversations across various channels, making for a centralized location for managing customer dialogue. This includes a multitude of channels including IM apps, SMS text, email conversations, live chat, social media interactions and even specific platforms such as WhatsApp and Apple messages for business. In addition to raw communication, the platform also leverages chatbots and conversational AI to accelerate response times and improve overall customer satisfaction. The assignment of conversations to specific agents is dynamic, facilitated by a conversation routing engine, which customizes routing rules for effective management at scale. Customers are provided with a seamless experience due to continuity of conversation across different channels and departments. A history of conversations is maintained in a single panel, providing streamlined engagement across agents, chatbots, and channels. The platform supports media sharing that includes videos, images, voice notes and digitally signed documents. Additionally, the visual chatbot builder tool allows businesses to create automated workflows, which can be launched across all platforms with a single click, providing real-time monitoring and potential for agent takeover when necessary. Offered in convertible plans for businesses of varying sizes, Glassix finds application across diverse industries including e-commerce, hospitality, higher education, real estate, citizen services, automotive dealerships, telecommunications and insurance.

Security Assessment

Security: Flagged

Published posture scored below 12/20 on Security & Data Privacy. Review the source links and the methodology before using it with sensitive data. We do not perform security testing.

Last assessed: 21 August 2026

How this score was built

Each scored criterion links to the published page it was derived from. Unscored criteria are marked, not guessed. This listing has not been hands-on tested.

Security & Data Privacy
The site uses HTTPS, but there is no privacy policy available.
Source: glassix.com
4/10
Functionality & Features
The homepage provides a comprehensive overview of the product's features and capabilities.
Source: glassix.com
8/10
Ease of Use
Requires hands-on use of the product.
Not assessed
Pricing & Value
The pricing page details multiple plans and a free trial option.
Source: glassix.com
8/10
Reliability & Performance
Requires hands-on use of the product.
Not assessed
Integration Capabilities
No citable published evidence in this pass.
Not assessed
Customer Support
No citable published evidence in this pass.
Not assessed
Company Stability
The homepage mentions the company and its partnerships but lacks detailed information.
Source: glassix.com
5/10
Update Frequency
No citable published evidence in this pass.
Not assessed
Startup-Friendliness
The pricing page mentions a plan suitable for small businesses and a free trial.
Source: glassix.com
6/10

Frequently Asked Questions

What is Glassix and what does it do?

AI that speaks customer for unified messaging.

What does Glassix cost in India?

Glassix starts at ₹3,478/month (plus 18% GST). A free tier is available to get started.

Is Glassix safe for startups?

Glassix is flagged on our Security & Data Privacy criterion (scored below 12/20). Review the full assessment before using it for sensitive startup data.