Lyro – AI Tool for Chatbots

Solve 70% of customer problems instantly

Categories: Chatbots, Customer Support, Automation

Rating:Not Yet Rated

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Pricing:freemium

TL;DR — Lyro

Solve 70% of customer problems instantly. Security: Published posture.

What is Lyro?

Lyro is an AI-powered chatbot tool developed by Tidio that aims to revolutionize customer service. It enables small and medium businesses to scale their support capacity without the need for additional hiring. Lyro engages with customers, providing instant answers to their questions. With an average response time of under 15 seconds, Lyro is significantly faster than human agents who typically have a response time of 2 minutes. By handling up to 70% of common customer inquiries, Lyro frees up human agents to focus on more complex issues.Lyro offers accurate responses by utilizing the data in your support content and can be updated in real-time. It minimizes the chances of providing false answers and redirects customers to human agents if needed. During peak seasons, Lyro can assist multiple customers simultaneously, ensuring that every inquiry is addressed promptly. It remembers previous interactions and generates detailed responses based on contextual understanding.Integration with helpdesk solutions, such as Gorgias, Intercom, and Zendesk, is possible through Lyro Connect, enabling seamless collaboration with existing support systems. Implementing Lyro is straightforward and doesn't require training. It can be activated with a single click and can provide personalized assistance to customers 24/7.There are free and paid Lyro plans available. Every Tidio account starts with 50 free Lyro conversations, and custom limits are offered based on needs. The Lyro plan provides unlimited Lyro support at various price points. The tool also offers better prices with custom Lyro plans, which users can inquire about to receive a personalized quote.

Security Assessment

Security: Published posture

Published posture scored 12/20 or above. We check HTTPS, a reachable privacy policy, and stated compliance commitments. We do not perform security testing.

Last assessed: 21 August 2026

How this score was built

Each scored criterion links to the published page it was derived from. Unscored criteria are marked, not guessed. This listing has not been hands-on tested.

Security & Data Privacy
The privacy policy is present and HTTPS is used, indicating a good security posture.
Source: tidio.com
8/10
Functionality & Features
The homepage describes the product as an AI Customer Service Agent, indicating its functionality.
Source: tidio.com
7/10
Ease of Use
Requires hands-on use of the product.
Not assessed
Pricing & Value
The pricing page is present and discusses various plans available.
Source: tidio.com
7/10
Reliability & Performance
Requires hands-on use of the product.
Not assessed
Integration Capabilities
The integrations page is present and mentions connecting with existing tools.
Source: tidio.com
6/10
Customer Support
No citable published evidence in this pass.
Not assessed
Company Stability
No citable published evidence in this pass.
Not assessed
Update Frequency
No citable published evidence in this pass.
Not assessed
Startup-Friendliness
No citable published evidence in this pass.
Not assessed

Frequently Asked Questions

What is Lyro and what does it do?

Solve 70% of customer problems instantly.

What does Lyro cost in India?

Lyro is a paid tool. A free tier is available to get started.

Is Lyro safe for startups?

Lyro has a published security posture scoring 12/20 or above (HTTPS, a reachable privacy policy, and/or stated compliance commitments). We do not perform security testing.