Octo – AI Tool for Chatbots

Resolve 70% of support tickets instantly with AI agents.

Categories: Chatbots, Customer Support, Automation

Rating:Not Yet Rated

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Pricing:From $4.00/mo

₹334₹394 incl. 18% GST

TL;DR — Octo

Resolve 70% of support tickets instantly with AI agents. Pricing starts from ₹334/mo. Security: Published posture.

What is Octo?

Octo is an AI tool that offers Customer Support Resolution as a Service. It aims to help businesses resolve support tickets quickly and efficiently using AI agents. These agents are trained on the best agents within the organization and can engage in conversations up to 1000 words long, with perfect memory and knowledge. Octo's AI agents are designed to connect to the organization's CRM and can operate any API to take actions on behalf of customers. It can retrieve customer data, access help center articles, and learn from past tickets to provide accurate and personalized solutions. By analyzing the historical data, Octo can identify similar conversations and provide relevant responses. It can also query the help center to retrieve information based on the context of the ticket.Integrating with any CRM system, Octo can communicate with customers through various channels and is available 24/7. The tool offers a pay-for-resolution model, where businesses only pay when Octo successfully resolves conversations. Developed by AI experts from Alibaba and Google, Octo prioritizes accuracy and safety at scale. It can manage complex conversation threads with multiple people simultaneously, allowing it to solve previously impossible cases. Overall, Octo is designed to improve customer support efficiency and resolution rates by leveraging AI technology to automate support ticket resolution processes.

Security Assessment

Security: Published posture

Published posture scored 12/20 or above. We check HTTPS, a reachable privacy policy, and stated compliance commitments. We do not perform security testing.

Last assessed: 21 August 2026

How this score was built

Each scored criterion links to the published page it was derived from. Unscored criteria are marked, not guessed. This listing has not been hands-on tested.

Security & Data Privacy
The privacy policy is present and mentions GDPR compliance.
Source: minded.com
8/10
Functionality & Features
The homepage describes the product's capabilities and features.
Source: minded.com
8/10
Ease of Use
Requires hands-on use of the product.
Not assessed
Pricing & Value
The pricing page provides detailed information on various plans and pricing structures.
Source: minded.com
9/10
Reliability & Performance
Requires hands-on use of the product.
Not assessed
Integration Capabilities
The homepage mentions integrations but does not provide specific names.
Source: minded.com
5/10
Customer Support
The support page is present and provides contact information for assistance.
Source: minded.com
7/10
Company Stability
No citable published evidence in this pass.
Not assessed
Update Frequency
No citable published evidence in this pass.
Not assessed
Startup-Friendliness
No citable published evidence in this pass.
Not assessed

Frequently Asked Questions

What is Octo and what does it do?

Resolve 70% of support tickets instantly with AI agents.

What does Octo cost in India?

Octo starts at ₹334/month (plus 18% GST).

Is Octo safe for startups?

Octo has a published security posture scoring 12/20 or above (HTTPS, a reachable privacy policy, and/or stated compliance commitments). We do not perform security testing.