Olivya – AI Tool for Customer Support

Build AI phone agents that speak for your brand

Categories: Customer Support, Automation, E-commerce

Rating:Not Yet Rated

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Pricing:From $40.81/mo(Free tier available)

₹3,408₹4,021 incl. 18% GST

TL;DR — Olivya

Build AI phone agents that speak for your brand. Pricing starts from ₹3,408/mo with a free tier available. Security: Published posture.

What is Olivya?

Olivya is an artificial intelligence tool designed as an advanced voice assistant for businesses. Primarily aimed at e-commerce and restaurant operations, it offers comprehensive 24/7 customer support and business process automation. The system can handle a wide range of customer inquiries, providing instant responses and freeing up valuable time for more significant tasks. Olivya's features include outbound telephony, facilitating business updates, reminder planning, or courtesy calls. The AI agent can be customized to match your brand's voice, tone and style, making each customer interaction feel personal and brand-aligned. In addition, Olivya is proficient at handling real-time order updates and frequently asked questions. It also helps businesses scale by automatically processing customer orders and reservations and tackling repetitive customer service tasks.Beyond customer service solutions, Olivya also provides deep customer insights by capturing data from customer interactions. These insights can help businesses understand their customers better. It also includes comprehensive call analytics to monitor key metrics such as first-call resolution and customer satisfaction scores.The system is built to automate actions and reduce inefficiencies while maintaining a high level of engagement with customers. By doing so, businesses can save costs whilst retaining their customer base efficiently. In summary, Olivya serves as a versatile AI tool that aids businesses in improving customer service, gaining valuable insights and streamlining operations.

Security Assessment

Security: Published posture

Published posture scored 12/20 or above. We check HTTPS, a reachable privacy policy, and stated compliance commitments. We do not perform security testing.

Last assessed: 21 August 2026

How this score was built

Each scored criterion links to the published page it was derived from. Unscored criteria are marked, not guessed. This listing has not been hands-on tested.

Security & Data Privacy
The site uses HTTPS, but there is no specific privacy policy or mention of compliance with SOC 2/GDPR/DPA.
Source: olivya.io
6/10
Functionality & Features
The homepage mentions the product but lacks detailed features.
Source: olivya.io
5/10
Ease of Use
Requires hands-on use of the product.
Not assessed
Pricing & Value
No citable published evidence in this pass.
Not assessed
Reliability & Performance
Requires hands-on use of the product.
Not assessed
Integration Capabilities
No citable published evidence in this pass.
Not assessed
Customer Support
No citable published evidence in this pass.
Not assessed
Company Stability
No citable published evidence in this pass.
Not assessed
Update Frequency
No citable published evidence in this pass.
Not assessed
Startup-Friendliness
No citable published evidence in this pass.
Not assessed

Frequently Asked Questions

What is Olivya and what does it do?

Build AI phone agents that speak for your brand.

What does Olivya cost in India?

Olivya starts at ₹3,408/month (plus 18% GST). A free tier is available to get started.

Is Olivya safe for startups?

Olivya has a published security posture scoring 12/20 or above (HTTPS, a reachable privacy policy, and/or stated compliance commitments). We do not perform security testing.