Open CX – AI Tool for Chatbots

Supercharge support with AI: Solve 80% of queries instantly.

Categories: Chatbots, Customer Support, Automation

Rating:Not Yet Rated

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Pricing:From $499.00/mo

₹41,666₹49,166 incl. 18% GST

TL;DR — Open CX

Supercharge support with AI: Solve 80% of queries instantly. Pricing starts from ₹41,666/mo. Security: Flagged.

What is Open CX?

Open - Customer Support on AI Autopilot is an artificial intelligence-powered tool designed to streamline and automate customer service operations across various channels. It is tailored to significantly reduce the volume of incoming customer inquiries by providing immediate responses and solutions. This tool enables businesses to manage customer interactions effectively on multiple communication avenues including phone, email, and web platforms. Leveraging advanced artificial intelligence capabilities, it works to understand the nuances of customer queries and responds appropriately in real-time. This results in quicker resolution times and increased customer satisfaction. This platform is useful for any business or organization that deals with a high inflow of customer queries and is looking to optimize their customer support process. Its ability to function autonomously can alleviate the workload of support teams, allowing them to focus on more complex tasks that require human intervention. It is important to point out that while the tool provides a high level of automated resolutions, its effectiveness might be contingent on the complexity and nature of support requests encountered. Please refer to the provider for specific figures and capabilities.

Security Assessment

Security: Flagged

Published posture scored below 12/20 on Security & Data Privacy. Review the source links and the methodology before using it with sensitive data. We do not perform security testing.

Last assessed: 21 August 2026

How this score was built

Each scored criterion links to the published page it was derived from. Unscored criteria are marked, not guessed. This listing has not been hands-on tested.

Security & Data Privacy
The privacy page is missing, but HTTPS is used.
Source: open.cx
4/10
Functionality & Features
The homepage describes the product as a unified AI customer support platform with various features.
Source: open.cx
8/10
Ease of Use
Requires hands-on use of the product.
Not assessed
Pricing & Value
The pricing page details a clear pricing structure with no hidden fees.
Source: open.cx
8/10
Reliability & Performance
Requires hands-on use of the product.
Not assessed
Integration Capabilities
The integrations page lists multiple named connectors and systems that can be integrated.
Source: open.cx
8/10
Customer Support
No citable published evidence in this pass.
Not assessed
Company Stability
No citable published evidence in this pass.
Not assessed
Update Frequency
No citable published evidence in this pass.
Not assessed
Startup-Friendliness
No citable published evidence in this pass.
Not assessed

Frequently Asked Questions

What is Open CX and what does it do?

Supercharge support with AI: Solve 80% of queries instantly.

What does Open CX cost in India?

Open CX starts at ₹41,666/month (plus 18% GST).

Is Open CX safe for startups?

Open CX is flagged on our Security & Data Privacy criterion (scored below 12/20). Review the full assessment before using it for sensitive startup data.