PineAi – AI Tool for Customer Support

AI assistant for call tasks, saving you hold time.

Categories: Customer Support, Productivity, Personal Assistant

Rating:Not Yet Rated

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Pricing:freemium

TL;DR — PineAi

AI assistant for call tasks, saving you hold time. Security: Published posture.

What is PineAi?

PineAi is a personal AI assistant designed to tackle outbound calls such as fee disputes, travel arrangements, reservations, and other tasks that would typically involve waiting on hold. The AI takes over calls directed by the user, navigating conversations with expertise, saving users hours of time. Tasks could range from bill negotiations, reservation changes, to subscription cancellations. Once the AI has conducted the call, users can achieve their desired outcome without personal intervention and review call summaries at their convenience. The platform works on a credit-based system, where credits are utilized to make calls, equivalent to one call per credit minute. Users have several options to obtain additional credits, including subscription plans, direct purchase, monthly login bonuses, and through referral programs. Real-life applications of PineAI include saving on various bills, getting refunds on overdrafts and late fees, and canceling subscriptions. In addition to the fee-oriented operations, PineAi can also assist in reservation changes, booking appointments, negotiating insurance, and sourcing information for the user.

Security Assessment

Security: Published posture

Published posture scored 12/20 or above. We check HTTPS, a reachable privacy policy, and stated compliance commitments. We do not perform security testing.

Last assessed: 22 August 2026

How this score was built

Each scored criterion links to the published page it was derived from. Unscored criteria are marked, not guessed. This listing has not been hands-on tested.

Security & Data Privacy
The homepage uses HTTPS for encryption in transit.
Source: 19pine.ai
6/10
Functionality & Features
The homepage describes various features of the AI assistant.
Source: 19pine.ai
7/10
Ease of Use
Requires hands-on use of the product.
Not assessed
Pricing & Value
The pricing page details multiple subscription plans and a free tier.
Source: 19pine.ai
8/10
Reliability & Performance
Requires hands-on use of the product.
Not assessed
Integration Capabilities
No citable published evidence in this pass.
Not assessed
Customer Support
No citable published evidence in this pass.
Not assessed
Company Stability
No citable published evidence in this pass.
Not assessed
Update Frequency
No citable published evidence in this pass.
Not assessed
Startup-Friendliness
The pricing page mentions a free tier available for users.
Source: 19pine.ai
7/10

Frequently Asked Questions

What is PineAi and what does it do?

AI assistant for call tasks, saving you hold time.

What does PineAi cost in India?

PineAi is a paid tool. A free tier is available to get started.

Is PineAi safe for startups?

PineAi has a published security posture scoring 12/20 or above (HTTPS, a reachable privacy policy, and/or stated compliance commitments). We do not perform security testing.