Risotto – AI Tool for Chatbots

AI IT co-pilot streamlines support in Slack

Categories: Chatbots, Customer Support, Automation

Rating:Not Yet Rated

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Pricing:Paid

TL;DR — Risotto

AI IT co-pilot streamlines support in Slack. Security: Published posture.

What is Risotto?

Risotto is an AI-powered tool designed to streamline IT support within the popular team collaboration platform, Slack. It functions as an AI help desk, automating ticket management, answering common queries, and handling software requests. The main goal of Risotto is to enhance IT productivity and secure operations. Its key features include automated ticket creation, routing, workflows, support in direct messaging and public channels, and synchronization with your choice of ticketing system. Additionally, it has the ability to learn from existing knowledge-base and past tickets to effectively handle recurring questions. Risotto also automates software access approval workflows and offers time-based access, providing an extra layer of security. It integrates with identity providers like Okta and Google Workspace and supports notable knowledge stores such as Notion and Confluence. With its continuous learning feature, Risotto can handle access requests through natural language and increase IT security. Ultimately, Risotto is a tool designed to save time and money, improve security, and provide a better employee experience by alleviating the need for constant human intervention in common IT tasks.

Security Assessment

Security: Published posture

Published posture scored 12/20 or above. We check HTTPS, a reachable privacy policy, and stated compliance commitments. We do not perform security testing.

Last assessed: 22 August 2026

How this score was built

Each scored criterion links to the published page it was derived from. Unscored criteria are marked, not guessed. This listing has not been hands-on tested.

Security & Data Privacy
The privacy policy describes data collection and usage practices, indicating a commitment to user privacy.
Source: tryrisotto.com
6/10
Functionality & Features
The homepage outlines various features including AI ticketing automation and multi-department ticketing.
Source: tryrisotto.com
8/10
Ease of Use
Requires hands-on use of the product.
Not assessed
Pricing & Value
The pricing page details various plans for the AI help desk service.
Source: tryrisotto.com
7/10
Reliability & Performance
Requires hands-on use of the product.
Not assessed
Integration Capabilities
The integrations page mentions connecting IT, support, and chat tools.
Source: tryrisotto.com
7/10
Customer Support
No citable published evidence in this pass.
Not assessed
Company Stability
No citable published evidence in this pass.
Not assessed
Update Frequency
No citable published evidence in this pass.
Not assessed
Startup-Friendliness
No citable published evidence in this pass.
Not assessed

Frequently Asked Questions

What is Risotto and what does it do?

AI IT co-pilot streamlines support in Slack.

What does Risotto cost in India?

Risotto is a paid tool.

Is Risotto safe for startups?

Risotto has a published security posture scoring 12/20 or above (HTTPS, a reachable privacy policy, and/or stated compliance commitments). We do not perform security testing.