Sendbird – AI Tool for Chatbots

Create custom AI chatbots for websites and apps in minutes.

Categories: Chatbots, Customer Support, Marketing

Rating:Not Yet Rated

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Pricing:From $399.00/mo(Free tier available)

₹33,316₹39,313 incl. 18% GST

TL;DR — Sendbird

Create custom AI chatbots for websites and apps in minutes. Pricing starts from ₹33,316/mo with a free tier available. Security: Flagged.

What is Sendbird?

Sendbird is an AI tool that allows users to create custom AI chatbots for their webpages and applications. This tool aims to enhance user engagement, marketing, sales, and customer support via the use of conversational AI. The chatbots can be created straight from the Sendbird dashboard, without any requirement for coding. Users can also design their own chatbot interface, train the bot using their own data, and test the bot before it goes into production. One of the unique highlights of Sendbird is their multi-functional AI chatbots which can serve various roles across businesses. These include lead generation, shopping assistance, customer service, legal assistance, recruitment, as well as healthcare appointment booking. Additionally, Sendbird provides an extensive range of features for chatbot customization and automation including suggested replies, custom responses, and workflows. The tool also offers analytic resources to track bot engagement, user sentiment and other AI-related activities, which could provide critical customer data to refine services, products, and business strategies. The tool also integrates with Salesforce and supports multi-language options.

Security Assessment

Security: Flagged

Published posture scored below 12/20 on Security & Data Privacy. Review the source links and the methodology before using it with sensitive data. We do not perform security testing.

Last assessed: 22 August 2026

How this score was built

Each scored criterion links to the published page it was derived from. Unscored criteria are marked, not guessed. This listing has not been hands-on tested.

Security & Data Privacy
The privacy page is missing, but HTTPS is present.
Source: delight.ai
4/10
Functionality & Features
No citable published evidence in this pass.
Not assessed
Ease of Use
Requires hands-on use of the product.
Not assessed
Pricing & Value
No citable published evidence in this pass.
Not assessed
Reliability & Performance
Requires hands-on use of the product.
Not assessed
Integration Capabilities
The integrations page lists Salesforce, Zendesk, and more.
Source: delight.ai
7/10
Customer Support
No citable published evidence in this pass.
Not assessed
Company Stability
No citable published evidence in this pass.
Not assessed
Update Frequency
No citable published evidence in this pass.
Not assessed
Startup-Friendliness
No citable published evidence in this pass.
Not assessed

Frequently Asked Questions

What is Sendbird and what does it do?

Create custom AI chatbots for websites and apps in minutes.

What does Sendbird cost in India?

Sendbird starts at ₹33,316/month (plus 18% GST). A free tier is available to get started.

Is Sendbird safe for startups?

Sendbird is flagged on our Security & Data Privacy criterion (scored below 12/20). Review the full assessment before using it for sensitive startup data.