SmartBot: Features, Pricing & Alternatives

TL;DR

SmartBot at a glance

AI-powered customer support to boost satisfaction and sales. Pricing starts from ₹2,505/mo with a free tier available. Security: Flagged.

Overview

What is SmartBot?

SmartBot-AI Chatbot is an advanced AI-powered customer support solution designed specifically for Shopify stores. This no-code platform allows stores to provide instantaneous support, personalize shopping experiences, and increase sales. With SmartBot, visitors can effortlessly search for products and receive real-time tailored recommendations, enhancing the overall customer satisfaction. Additionally, SmartBot optimizes the post-sales journey, enabling customers to conveniently check their order status at any time.Integrating SmartBot with Shopify is a seamless process that requires just a few clicks. Store owners can customize the Chat Widget to align with their store's branding, creating a consistent and cohesive customer experience. The platform also offers personalized invitations to drive higher consultation volumes and conversions. Furthermore, SmartBot unlocks the potential of personalized product recommendations within the chat, further enhancing the customer's shopping journey.One key feature of SmartBot is its ability to track orders and provide automatic and intelligent post-sale services. This streamlines operations and ensures a smooth post-purchase experience for customers.Developed by BestChat, SmartBot is backed by a reliable and experienced developer with a strong presence in the Shopify App Store. While the tool is currently unrated, it offers a wide range of language options, making it accessible to a global audience.In summary, SmartBot-AI Chatbot is a powerful AI-driven customer support solution that enhances sales, elevates customer satisfaction, and streamlines operations for Shopify stores.

Trust

Security assessment

Security: Flagged

Published posture scored below 12/20 on Security & Data Privacy. Review the source links and the methodology before using it with sensitive data. We do not perform security testing.

Last assessed: 22 August 2026

Methodology

How this score was built

Each scored criterion links to the published page it was derived from. Unscored criteria are marked, not guessed. This listing has not been hands-on tested.

Security & Data Privacy
The privacy page is missing, but HTTPS is used for the site.
Source: apps.shopify.com
4/10
Functionality & Features
No citable published evidence in this pass.
Not assessed
Ease of Use
Requires hands-on use of the product.
Not assessed
Pricing & Value
Pricing information is available on a separate page.
Source: shopify.com
5/10
Reliability & Performance
Requires hands-on use of the product.
Not assessed
Integration Capabilities
No citable published evidence in this pass.
Not assessed
Customer Support
No citable published evidence in this pass.
Not assessed
Company Stability
No citable published evidence in this pass.
Not assessed
Update Frequency
No citable published evidence in this pass.
Not assessed
Startup-Friendliness
No citable published evidence in this pass.
Not assessed

FAQ

Frequently asked questions

What is SmartBot and what does it do?

AI-powered customer support to boost satisfaction and sales.

What does SmartBot cost in India?

SmartBot starts at ₹2,505/month (plus 18% GST). A free plan is available to get started.

Is SmartBot safe for startups?

SmartBot is flagged on our Security & Data Privacy criterion (scored below 12/20). Review the full assessment before using it for sensitive startup data.