Fermi – AI Tool for Customer Support

Hotel review summaries for informed decisions.

Categories: Customer Support, Productivity, Research

Rating:Not Yet Rated

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Pricing:freemium

TL;DR — Fermi

Hotel review summaries for informed decisions. Security: Flagged.

What is Fermi?

Fermi is an AI tool available as a Chrome extension that generates summarised reviews of hotels on MakeMyTrip.com. It is powered by OpenAI GPT-3, an advanced language model. With Fermi, users no longer need to scroll to the bottom of the page to read all the customer reviews in order to make a decision about booking a hotel. Instead, Fermi provides a summary of the reviews at the very top of the page on MakeMyTrip.The tool aims to save users time and effort by condensing the information from multiple reviews into a concise summary. By leveraging the power of AI, Fermi can process and analyze customer reviews quickly and effectively, providing users with a convenient overview of the sentiments and opinions expressed by previous guests.Developed by Param Aggarwal, Fermi is designed to assist users in making informed decisions about hotel bookings on MakeMyTrip.com. It is worth noting that the tool's effectiveness relies on the accuracy and quality of the reviews it analyzes, as it does not independently verify the reviews. Fermi summarises and presents the review information in an easily accessible format, allowing users to quickly assess the overall feedback from previous guests and factor it into their decision-making process.

Security Assessment

Security: Flagged

Published posture scored below 12/20 on Security & Data Privacy. Review the source links and the methodology before using it with sensitive data. We do not perform security testing.

Last assessed: 17 August 2026

How this score was built

Each scored criterion links to the published page it was derived from. Unscored criteria are marked, not guessed. This listing has not been hands-on tested.

Security & Data Privacy
The privacy page is missing, but HTTPS is used for encryption in transit.
Source: chromewebstore.google.com
4/10
Functionality & Features
No citable published evidence in this pass.
Not assessed
Ease of Use
Requires hands-on use of the product.
Not assessed
Pricing & Value
No citable published evidence in this pass.
Not assessed
Reliability & Performance
Requires hands-on use of the product.
Not assessed
Integration Capabilities
No citable published evidence in this pass.
Not assessed
Customer Support
No citable published evidence in this pass.
Not assessed
Company Stability
No citable published evidence in this pass.
Not assessed
Update Frequency
No citable published evidence in this pass.
Not assessed
Startup-Friendliness
No citable published evidence in this pass.
Not assessed

Frequently Asked Questions

What is Fermi and what does it do?

Hotel review summaries for informed decisions.

What does Fermi cost in India?

Fermi is a paid tool. A free tier is available to get started.

Is Fermi safe for startups?

Fermi is flagged on our Security & Data Privacy criterion (scored below 12/20). Review the full assessment before using it for sensitive startup data.