Momentum – AI Tool for Customer Support

Turn calls into actionable CRM data automatically.

Categories: Customer Support, Sales, Automation

Rating:Not Yet Rated

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Pricing:From $29.00/mo

₹2,422₹2,858 incl. 18% GST

TL;DR — Momentum

Turn calls into actionable CRM data automatically. Pricing starts from ₹2,422/mo. Security: Flagged.

What is Momentum?

Momentum is a tool that seamlessly integrates artificial intelligence in the sales and customer success process. Leveraging AI, it creates summaries of every sales call, which are shared in Slack and automatically saved as a note in Salesforce. Momentum is equipped with several key features such as AI call notes, MEDDIC Autopilot, Email Follow Ups, Contact Automation, and Ask Momentum. AI call notes capture information of every call making it a valuable tool for data capture. Momentum's MEDDIC Autopilot syncs these insights to the CRM, facilitating instant data entry. The Email Follow Ups feature helps in sending appropriate messages, improving communication efficiency. Momentum also assists with CRM hygiene by capturing past call data, enhancing data capture accuracy. The Ask Momentum feature allows users to ask questions about deals, offering quick responses to sales and customer success queries. Additionally, it enables automated workflows and approval workflows, further easing the process. It offers special benefits to sales leaders and sales reps by increasing visibility to every deal and reducing time spent on administrative tasks respectively. Through AI efficiency, the tool embeds AI in business processes, contributing to efficiency and accuracy in the workflow.

Security Assessment

Security: Flagged

Published posture scored below 12/20 on Security & Data Privacy. Review the source links and the methodology before using it with sensitive data. We do not perform security testing.

Last assessed: 21 August 2026

How this score was built

Each scored criterion links to the published page it was derived from. Unscored criteria are marked, not guessed. This listing has not been hands-on tested.

Security & Data Privacy
The privacy page is missing, but HTTPS is used for secure transmission.
Source: momentum.io
4/10
Functionality & Features
The homepage provides a detailed overview of various features offered by the product.
Source: momentum.io
8/10
Ease of Use
Requires hands-on use of the product.
Not assessed
Pricing & Value
The pricing page is present but lacks detailed information on plans or a free tier.
Source: momentum.io
5/10
Reliability & Performance
Requires hands-on use of the product.
Not assessed
Integration Capabilities
The integrations page mentions integration capabilities with team tools.
Source: momentum.io
6/10
Customer Support
No citable published evidence in this pass.
Not assessed
Company Stability
The homepage indicates that Momentum is now part of Salesforce, suggesting stability.
Source: momentum.io
6/10
Update Frequency
No citable published evidence in this pass.
Not assessed
Startup-Friendliness
No citable published evidence in this pass.
Not assessed

Frequently Asked Questions

What is Momentum and what does it do?

Turn calls into actionable CRM data automatically.

What does Momentum cost in India?

Momentum starts at ₹2,422/month (plus 18% GST).

Is Momentum safe for startups?

Momentum is flagged on our Security & Data Privacy criterion (scored below 12/20). Review the full assessment before using it for sensitive startup data.