Yuma: Features, Pricing & Alternatives

TL;DR

Yuma at a glance

AI tool for automating ecommerce support and sales. Pricing starts from ₹24,966/mo with a free tier available. Key strengths include ai-driven ticket resolution, revenue growth support, low response time maintenance. Security: Published posture.

Overview

What is Yuma?

Yuma is an AI tool designed to automate ecommerce support, sales, social interactions, and chat functions. It utilizes AI agents to resolve customer tickets, enhance revenue, and maintain low response times without the need to increase headcount. This tool is particularly useful for businesses looking to streamline their customer service and sales processes.

Audience

Who should use Yuma?

Automate customer support tickets
Enhance sales through AI interactions
Manage social media inquiries
Streamline chat responses

Capabilities

Key features

AI-driven ticket resolution
Revenue growth support
Low response time maintenance
No need for scaling headcount

For founders

Why founders love Yuma

Yuma helps businesses reduce operational costs while improving customer engagement and satisfaction.

Trust

Security assessment

Security: Published posture

Published posture scored 12/20 or above. We check HTTPS, a reachable privacy policy, and stated compliance commitments. We do not perform security testing.

Last assessed: 17 August 2026

Methodology

How this score was built

Each scored criterion links to the published page it was derived from. Unscored criteria are marked, not guessed. This listing has not been hands-on tested.

Security & Data Privacy
The privacy policy outlines data collection practices and mentions compliance with the EU-U.S. Data Privacy Framework.
Source: yuma.ai
8/10
Functionality & Features
The homepage describes the product's capabilities in customer support and automation.
Source: yuma.ai
7/10
Ease of Use
Requires hands-on use of the product.
Not assessed
Pricing & Value
The pricing page details an outcome-based pricing model and offers a free trial.
Source: yuma.ai
8/10
Reliability & Performance
Requires hands-on use of the product.
Not assessed
Integration Capabilities
The integrations page lists multiple named connectors for popular ecommerce tools.
Source: yuma.ai
8/10
Customer Support
No citable published evidence in this pass.
Not assessed
Company Stability
No citable published evidence in this pass.
Not assessed
Update Frequency
No citable published evidence in this pass.
Not assessed
Startup-Friendliness
The pricing page mentions a free trial, indicating startup-friendliness.
Source: yuma.ai
8/10

FAQ

Frequently asked questions

What is Yuma and what does it do?

AI tool for automating ecommerce support and sales. Key capabilities: AI-driven ticket resolution; Revenue growth support; Low response time maintenance. Commonly used for Automate customer support tickets, Enhance sales through AI interactions, Manage social media inquiries.

What does Yuma cost in India?

Yuma starts at ₹24,966/month (plus 18% GST). A free plan is available to get started.

Is Yuma safe for startups?

Yuma has a published security posture scoring 12/20 or above (HTTPS, a reachable privacy policy, and/or stated compliance commitments). We do not perform security testing.